RETURN

The Customer has the right to return the goods purchased without providing any reason within 14 days from the conclusion of the agreement. The prerequisite for accepting the return is:

  1. Sending back the product in an unused and clean condition, with the original security seals to:
    • Bunny The Star
    • ul. Wiertnicza 105
    • 02-952 Warszawa
    • tel. 884 992 666
  2. Attaching the proof of purchase (VAT invoice, fiscal receipt)
  3. Enclosing a completed return form.

The shipping cost is paid by the Customer.The payment is refunded within 10 days from the date of notification. The refund will be made in the same form as the payment.

REPLACEMENT

The Customer has the right to have any goods purchased in our shop replaced within 14 days from the date of receipt. The prerequisite for replacement is:

  1. Sending back the product in an unused and clean condition, with the original security seals to:
    • Bunny The Star
    • ul. Wiertnicza 105
    • 02-952 Warszawa
    • tel. 884 992 666
  2. Attaching the proof of purchase (VAT invoice, fiscal receipt),
  3. Enclosing a completed replacement form.

The shipping cost is paid by the Customer.